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Kondela

Kondela
About Kondela

Kondela, formerly known as Tempo Kondela, has been retailing and wholesaling furniture and home accessories in Slovakia for over 30 years.

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Core Development
E-commerce
UI Design
UX analýza
Webdesign

We help our clients become among the best in their field. A great example is the KONDELA e-shop created and managed by us, which was among the eleven most outstanding in the prestigious FORBES: Top e-shop of Slovakia 2022 competition.

At the beginning of our cooperation, KONDELLA’s operations included 18 own stores, several hundred partner stores in Slovakia and the Czech Republic and a non-performing e-shop.

Due to the dissatisfaction of the owners with the original e-shop, we decided to completely transform it. Our cooperation did not only include the creation of a modern e-shop, but it grew into a comprehensive sales support solution.

Our solution consisted of the following:

  • ERP integration
  • Data retrieval optimization
  • New web design implementation
  • Development of SmartBase E-commerce platform

The result is a modern, clear and functional e-shop that is tailored to the needs and requirements of customers.

What have been the results of our cooperation?
10x
Revenue Increase

Thanks to the introduction of new technologies and customer enhancements, revenue has increased tenfold in the four years of cooperation.

+5
Expansion to new markets

In the course of the cooperation, the Kondela expanded to five more countries, the Czechia, Hungary, Romania, Slovenia and Croatia.

68 000
Products in Catalogue

The e-shop processes data quickly, stably and reliably. Efficient filtering, sorting and presentation of products are also valuable.

8x
Shop of the Year Award

Kondela has won the Heureka Shop of the Year award in 2019, 2020, 2021 and 2022 in several categories.

Maximum sales support
E-shop is packed with technologies for increasing conversion rate
  • Configurable discounts and product gifts
  • Automatically generated discount coupons
  • Visually appealing customer enticements such as conditional product banners and labels
  • Option to pre-order the product together with the expected delivery date in the future
  • 360° product photos

Among the new opportunities brought about by the cooperation is the sale of unpacked goods.

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Expansion of the sales network thanks to kiosks
Smaller stores also offer a full product range

Thanks to the kiosk project, Kondela was able to open additional smaller stores with only the basic assortment and thus expand the network to smaller towns.

Each store now has a kiosk where the e-shop offer is displayed on a large touch screen. This allows both salespeople and customers to view products or colour variants that are not currently in the store.

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Award-winning customer experience
Thanks to modern technologies, the end customer can view the offered product right at home

Together with the Kondela team, we have built a unique platform for photographing products from all angles and then generating high-quality 3D models. These photos and models allow customers to view the product much better and, by using our AR app, you can even view it as if you were in your own home.

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Rapid expansion into new markets

Thanks to the sophisticated server structure and the latest e-shop technologies, there was no performance problem even with the addition of new countries to the client’s portfolio. The Kondela e-shop has already expanded to six countries since the start of the cooperation, with the fastest launch of a new country including the e-shop taking only one month.

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